Frequently Asked Questions
Still have a question? You are welcome to email me or submit your question through my contact form. You can also use the chat feature located at the bottom right of the page.
Release Paper Guide
If you're wondering about the different types of release paper available, check out the release paper guide for a detailed look at the different paper sizes and varieties
About Bee's Crafty Corner
What is release paper?
- Release paper is a specialty paper coated with a special material that makes it non-stick
- Release paper can either be non-stick on both sides or a single side. Bee's Crafty Corner release paper is single sided (only the non-printed side is non-stick)
- Traditional release paper is thin and is often plain with no designs
What makes Bee's Crafty Corner release paper special?
- Bee's Crafty Corner release paper features beautiful designs and artwork to enhance your diamond painting experience
- Thick and long lasting paper that can be reused for multiple diamond paintings
- Choose from multiple kinds of paper for a truly customized diamond painting experience
Check out the Release Paper Guide for more information -
How do you make your release paper?
- The process begins by sourcing high quality seamless patterns and designs from around the web. All of the designs you find in my shop are licensed. I wholeheartedly believe in supporting and respecting artists and their work
- Next, the patterns are formatted to fit the standard release paper sizes. Not all sizes work for all designs. The sizes offered are tailored to best suit the image and maintain image quality
- All release paper is made to order. Once you order, your release paper is printed and hand cut by me in my workshop
Do you make custom release paper?
Yes, I do! Please check out the product listing for more information -
Do you sponsor diamond painting events?
Yes, I love sponsoring events! To request event sponsorship, please fill out my sponsorship request form -
Order Processing & Shipping
What is your order processing time?
- My average processing time is 5-7 business days
- The time it takes for me to produce and ship your order changes according to my current volume of orders
- To inquire on the status of your order, you are welcome to contact me
Do you ship everywhere?
I currently ship to Canada, USA, UK, Australia, and some additional countries. Unfortunately, there are some countries I do not currently ship to due to international shipping regulations that are too costly or complicated for my small business to overcome.
Will my order be effected in the event of a Canada Post Strike?
No. I am using an alternative shipping provider to ensure delivery is not impacted.
Can I get free shipping?
Yes. I offer free shipping on my Shopify site only if you spend $100 or more before shipping and taxes. If you meet the threshold, free shipping will appear as an option at checkout automatically
Can I combine orders to save on shipping?
Yes, I am happy to combine your multiple orders to help you save on shipping. Due to the volume of orders, it is not guaranteed I will notice if you place multiple orders. Please contact me to ensure your orders will be combined.
I plan to place another order later, can you hold my order?
Yes. If you plan to place another order later and you want me to hold your items and ship everything together at a later time, please contact me as soon as possible and let me know.
Can you ship my order without tracking to help me save on shipping cost?
This may be an option for some Canadian orders however only tracked shipping is available at checkout. Please contact me first to ask if I can ship your order without tracking.
Do you accept returns or exchanges?
I do not accept returns or exchanges however if you are unhappy with your purchase, please contact me and I will be happy to work with you on a solution.
Can I cancel or modify my order?
If you would like to cancel or modify your order, please contact me as soon as possible. Order change requests more than 24 hours after the order is placed are not guaranteed.